TERMS & PRIVACY

Privacy & Data Protection

At Yafi Design, your privacy is our priority. We are committed to safeguarding the personal information you share with us in our digital environment. We do not share, sell, or exchange any personal data—such as your name, address, phone number, or email address—with third parties. Your information remains confidential and is used solely for the purpose of enhancing your experience with us.

Information Collection & Use

This section explains how we collect and use the information you choose to provide. Any data you entrust to us is treated with the highest standard of confidentiality and used exclusively by Yafi Design. We will never collect personal information without your consent. Any details you provide are used to better understand your needs and preferences so we can personalize your experience and improve our services.Your email address will only be used to send you updates about new products, exclusive offers, or site news. We do not share it with any third parties.We may also collect anonymous technical data—such as your browser type or the referring website—to help us tailor our content and improve usability. This information is strictly used to enhance your experience on our site.

Your trust is important to us, and we’ll always treat your information with care.

Returns & Refunds policy

Each piece of jewerly is made-to-order specifically for you, based on your selected size, metal and style. Because of the personalized nature of our products, we do not accept returns or exchanges. We carefully process every order to ensure accuracy and quality. If you believe there is an issue with your item—such as damage during shipping or an incorrect size—please contact us within 3 days of receiving your order so we can find a solution.

Thank you for understanding and supporting personalized, made-to-order products.

DUTIES & TAXES

Any customs or import fees are the responsibility of the customer. These charges may apply once your order arrives in your country. Unfortunately, we have no control over these fees and cannot predict the amount or timing. Customs policies vary from country to country, so we recommend checking with your local customs office for more details.

RING RESIZING

At Yafi Design, we want your jewelry to fit perfectly. If your ring doesn’t fit as expected, we offer one complimentary resizing within 30 days of receiving your order. We will handle the resizing cost for the first adjustment to ensure your ring fits comfortably.

Important Details:

  • Timeframe: You must contact us within 30 days of receiving your ring to request a resizing. After 30 days, resizing may still be possible, but additional fees may apply.

  • Shipping Costs: While we cover the cost of resizing, the customer is responsible for shipping fees both ways. We recommend using a trackable shipping service to ensure safe delivery.

  • Sizing Limitations: Please note that certain ring styles or designs may have specific resizing limits, especially those with intricate settings or gemstones. If resizing is not possible, we will inform you and work with you to find the best solution.

To request a resizing, simply send us an e-mail at (contact@yafidesign.com) with your order details, and we’ll guide you through the process.

JEWERLY CARE GUIDE (Sterling Silver & Gold)

To keep your Yafi Design jewelry shining for years to come, a little day-to-day care goes a long way. Here’s how to care for both Sterling Silver and Gold pieces:

 Daily Care Tips

  • Wear with care: Jewelry is the final touch—apply perfumes, lotions, and cosmetics before putting it on.

  • Remove before activities: Take off your jewelry before swimming, showering, sleeping, or exercising to prevent damage or exposure to chemicals.

  • Store separately: Keep each piece in a soft pouch or jewelry box to avoid scratching or tarnishing.

  • Wipe after use: After wearing, gently wipe your jewelry with a soft, lint-free cloth to remove oils and keep its surface bright.

Cleaning Your Jewelry

  • Gold Jewelry:
    To clean your gold pieces, soak them in warm water with a few drops of mild dish soap. After soaking, gently scrub away any dirt with a soft toothbrush. Rinse thoroughly with warm water and dry with a clean, soft cloth. Let the pieces air dry completely before wearing or storing.

  • Sterling Silver Jewelry:
    Use a silver polishing cloth for daily maintenance. For a deeper clean, use a silver-specific cleaner or a mixture of mild soap and warm water. Avoid harsh chemicals or abrasive cloths that may scratch the surface.

  • Precious Stones: If your jewelry includes precious stones, be sure to clean them with care—each type of gemstone may require a specific cleaning method. Avoid using hot water, as it can cause certain stones to crack or become damaged. When in doubt, use lukewarm water and a soft cloth, or consult a professional for safe cleaning advice.